Legal

Website Subscription Terms.

Last updated: July 2026

These are the plain-English terms for the Weblance Studios website subscription. You'll always receive a link to this page before any payment link — read it first, and email ivan@weblanceagency.com with any questions. These terms are part of our Terms of Service.

1. What you get

  • The custom site you previewed, live on your own domain.
  • Hosting, SSL, and security — managed with commercially reasonable care; you never touch servers.
  • Unlimited changes to your site, big or small (Section 4).
  • Search-engine foundation built into the site — page titles and descriptions, local-business structured data, sitemap, internal links, image descriptions, and mobile performance, tuned for your own services and service area.
  • Ongoing monthly search work, included at no extra cost: one new page or write-up each month (we draft it, it goes up only after you approve it); posts to your Google Business Profile (2–4 a month, subject to you granting manager access and sending usable photos); a drafted reply to each new review you receive, posted only after you approve it; and a one-page monthly report of what shipped and what is next. We guarantee no rankings, traffic, leads, or revenue and do not sell an outcome; the deliverables above are the commitment. Not included, quoted separately if you ever want them: link building and outreach campaigns, paid ads, and review generation of any kind (we will not solicit, gate, incentivise, or otherwise manufacture reviews).
  • Missed Call Text Back, where you want it: a call your business misses triggers an automatic text back from that number, with wording you write and can change any time. It runs on our existing platform at no separate charge to you while subscribed. Because it sends SMS it cannot be switched on at launch — your business must first be registered with the US mobile carriers under its legal business name and EIN, consent language must appear on your contact form, sending is limited to 8am–9pm local time, and STOP requests are honored automatically. We file the registration; approval timing is controlled by the carriers, not by us.
  • A real person answering support emails, usually within 2 business days.

2. Price & billing — this is an auto-renewing subscription

  • $297 per month, billed via Stripe. The charge repeats automatically every month until you cancel.
  • No build fee, no deposit — the first month's payment starts the service.
  • Optional annual plan: $2,970/year (two months free). Renews automatically each year unless you cancel; we email a reminder at least 15 days before each annual renewal.
  • No partial-month refunds — cancelling stops the next charge (Section 5).
  • If a payment fails we notify you and retry; if it stays unpaid 15 days after notice, service may be suspended until billing is current.

3. Timeline

Your previewed site goes live within about a week of you providing what's needed (domain/DNS access, logo, photos, any preview changes).

4. What "unlimited changes" covers

Included, as often as you like: any change to your site, big or small — text, prices, hours, services, promotions, staff, photos, and testimonials, plus new pages, layout changes, and redesigns. Most changes are done within 24 hours on business days; bigger jobs (a brand-new page, a redesign) get a clear timeline up front. Subject to fair use. Quoted separately: new features or integrations (for example online booking, e-commerce, or membership areas) — always with a clear price before any work.

5. Cancel anytime

  • Cancel any time — by email (ivan@weblanceagency.com) or online via your Stripe billing portal. Cancelling online is as easy as signing up was.
  • The subscription runs to the end of the period you've paid for; no partial-month refunds, no cancellation penalty.
  • At the end of that paid period the website is taken offline.
  • Your domain always belongs to you. On cancellation we release or repoint it on request (Section 7 for timing).
  • The site's code isn't transferred on cancellation — unless you buy it out (Section 6).

6. Ownership, license & buyout

While subscribed and current on payment, you hold a license to use the live site; Weblance Studios owns the underlying code and design. Your domain, content, photos, logo, and brand remain yours at all times. You may buy the site outright anytime at our standard build pricing (tiers from $749 to $2,500 depending on the size and scope of the site; we quote your exact price in writing before you pay anything) — on full payment we assign you all rights, including copyright, in the delivered site and code (third-party/open-source components stay under their own licenses), and the subscription ends. We keep a license to show the work in our portfolio (Section 12).

7. Domains

Any domain we register for you is registered with you as the registrant of record (or transferred into your registrar account within 30 days). ICANN locks brand-new or newly transferred domains against transfer for 60 days — DNS repointing is never locked and happens within 5 business days of request. You're responsible for renewal fees after cancellation; while subscribed, we manage renewals.

8. Your content & responsibilities

  • You warrant you own or have valid licenses for everything you supply — including written, HIPAA-compliant patient authorization (retained by you) for any patient or before/after imagery, and that testimonials are genuine and compliant with advertising rules.
  • Content we draft is delivered for your review; your approval adopts it as your own content. As the operator of your business, you are solely responsible for the accuracy and substantiation of claims about your services and compliance with the rules that govern your industry (including medical advertising rules).
  • No patient data: your site is a marketing site — you agree not to use our forms to collect patient health information; health-data intake must run through your own HIPAA-capable vendor. We are not a HIPAA Business Associate and offer no BAA.
  • You consent to our pre-contract preview's use of your name, publicly available photos, and review excerpts, and license that use for the engagement.

9. Accessibility

We build to WCAG 2.1 AA as a design target using reasonable efforts, but make no representation that the site complies with the ADA, Unruh Act, or similar laws. You're responsible for your own compliance determinations and for content you supply, approve, or later change.

10. What we don't promise

Services are provided on a commercially-reasonable-efforts basis; implied warranties are disclaimed to the maximum extent permitted by law. We don't guarantee search rankings, traffic, leads, revenue, error-free operation, or any specific uptime, and we're not liable for outages or policy actions of third-party providers (hosting, DNS, registrar, payment processor). "Security" means industry-reasonable measures, not a guarantee against breach.

11. Limitation of liability

Each party's total aggregate liability is capped at the fees you actually paid in the 12 months before the claim arose. Neither party is liable for indirect, incidental, consequential, special, or punitive damages, or lost profits, revenue, or data. These limits don't apply to payment obligations or the indemnities in Section 13.

12. Portfolio rights

You grant us the right to show the completed site, your name/logo, and non-confidential project facts in our portfolio and marketing — revocable prospectively by written notice, which we will honor.

13. Mutual indemnification

You defend and indemnify Weblance Studios against third-party and governmental claims arising from content you supplied or approved, your products/services and professional practice, alleged violations of advertising or professional rules, and photos/testimonials lacking required consents. We defend and indemnify you against claims that our original code or design infringes a third party's intellectual-property rights.

14. Termination

We may terminate for material breach (illegal content, abuse, or non-payment uncured 15 days after notice). On termination we return your materials and any form-submission data we hold, and complete domain/DNS release per Section 7. If we terminate without cause, prepaid unused fees are refunded pro-rata.

15. Disputes

California law governs; exclusive venue is Sacramento County, California (small-claims carve-out). Before filing, both sides attempt good-faith negotiation for 30 days. The prevailing party recovers reasonable attorneys' fees and costs.

16. General

This page (with your signed/emailed agreement) is the entire agreement and supersedes prior emails and marketing statements; amendments in writing (email counts). Force majeure applies to events beyond reasonable control (except payment). If any clause is unenforceable the rest stands. You may not assign without consent; we may assign to a successor entity that assumes our obligations. Formal notices: ivan@weblanceagency.com.

17. Acceptance

You receive these terms before any payment link. Replying "I agree," checking the terms box at checkout, or starting the subscription after receiving them confirms you accept these terms.

18. Contact

Weblance Studios · ivan@weblanceagency.com · weblancestudios.com